The telephone is a salesperson’s best friend. Over 92% of all customer interactions happen over the phone. Sales staff have to make an average of eight attempts at cold calling before they finally reach a prospect. Your team must use the best sales dialer tools to work efficiently and get results.
What Are Sales Dialers?
Sales dialers help assist sales professionals with boosting results by helping them make more efficient and effective telephone calls. Many tools differ in terms of the functionality they offer. Here’s a closer look at the key features of sales dialers:
Predictive Dialing
Predictive dialers accelerate the speed and efficiency of sales professionals, which helps them make more calls and close more sales. Specifically, this tool automatically calls big phone number lists to boost efficiency simultaneously.
Power Dialing
Pressing buttons on phones takes a lot of time, increasing the potential for error. Power dialers allow you to make calls automatically, one after another. This feature can help sales teams focus on the task rather than be distracted by manual tasks.
VoIP Dialing
Voice over Internet Protocol (VoIP) software allows sales professionals to perform calls over the Internet. Many providers are out there; their services are often cost-effective and don’t require a phone line or carrier.
If you want to learn more about cold calling and sales calls, check out this guide on how to sell by phone.
The 13 Best Sales Dialer Tools
Ready to power up your sales calls? Here’s a look at the top tools out there.
HubSpot
HubSpot is a powerhouse in the tech space with an array of tools ranging from their Sales Hub to CRM Hub. This includes their “Voice over Internet Protocol” (VoIP) software to help sales representatives record and auto-log any of their customer interactions.
The VoIP software allows businesses to call customers directly through HubSpot’s platform. Sales managers can view a customer’s entire history, including their activity and past interactions with your company. This data is automatically captured into HubSpot’s CRM for future reference.
Along with customer activity, the VoIP software provides insightful call metrics so businesses can prioritize warm leads and convert new customers.
PhoneBurner
PhoneBurner is a solution for power dialers. The tool focuses on ease of use and claims it can help sales professionals dial leads 4x faster.
Local phone numbers help increase response rates. The tool also helps sales managers intelligently and automatically distribute leads among their teams. A series of rules can be adjusted to ensure that the right leads are delivered to the right agents.
This tool has reporting options; its workflow automation is a nice touch. PhoneBurner gives sales professionals a helping hand with tedious tasks (e.g., leaving voicemails and sending and tracking emails).
InsideSales
InsideSales is one of the big names in sales dialing. Its software aims at helping sales professionals improve their sales-lead management and ultimately close more deals.
AI powers this cloud-based platform that helps sales managers build a stronger pipeline and close more of the right deals. Its PowerDailer tool is part of a wider suite of sales tools.
The PowerDialer analyzes and prioritizes leads so sales representatives can contact the prospects who are most likely to buy. Additional insights are provided that give advice about when to call and which contact method to use.
SalesDialers
SalesDialers lays a suite of online dialers, tools, and data resources in front of sales managers who want the best results.
The cloud-based tool boasts easy integration with a range of popular CRMs. This feature is important when it comes to finding an effective and reliable sales dialer. This tool helps sales representatives simultaneously use four lines to boost their productivity.
This tool offers a range of next-gen features that help representatives make calls and convert leads into sales. These features include verifying telephone data, enhanced reporting, and flexible choices that will stay within your department’s budget.
CrazyCall
CrazyCall is a business phone system that increases your chances of converting prospects. This phone system also facilitates inbound calls, which helps you look after your prospects and treat them well.
A simple click-to-call widget is a nice feature here. It empowers sales representatives to call numbers —exactly as they appear on a website—with just a single click.
It’s also possible to work on smart call scripts and record calls. This option is great for teams who want to analyze their performance and assess how their calls can be improved. Monitoring is also incorporated here, which fosters collaboration and team efforts.
RingDNA
RingDNA is an inside sales software and enterprise voice communications platform that offers tight integration with Salesforce.
This tool was launched in 2012. Since then, it’s healthily grown, thanks to its efforts to fix the broken sales experience. This tool aims at giving sales teams a helping hand and making it easier for them to communicate with prospects and customers at the right time and in the right context.
The tool is an end-to-end sales engagement platform that helps businesses build closer links with their customers.
Ring.io
Ring.io is a dialer tool that aims at helping businesses improve caller productivity while gaining insights into sales teams’ activity.
This tool is a Salesforce-integrated phone system. A range of premium features helps sales teams increase their productivity while they grow revenue. The features include a native click-to-call button and the ability to leave prerecorded voicemails from the local area code.
The tool also caters to reporting, which makes it easy for teams to track key sales metrics and log call data. The calls are also automatically recorded, providing a complete conversation history.
Aircall
Aircall is a cloud-based software for call centers and corporate phone systems. The tool boasts instant setup times and powerful integrations aimed at modern businesses.
The tool offers its users a simple four-step process. This process begins by setting up the cloud-based tool in a matter of seconds before it’s connected to a range of other tools. At this point, tracking progress, eliminating the guesswork, and focusing on data-driven sales is simple. Finally, the tool makes it simple to grow and scale it among teams painlessly.
This end-to-end tool helps sales teams secure new prospects, and customer-success teams reduce churn.
Voicent
Voicent is a suite of solutions that include software for inbound call centers, auto-dialer software, VoIP and other communication solutions.
This platform has been in the game for over ten years and serves a diverse range of customers from around the world. As an all-in-one communication software, it’s immensely popular and helps enterprises running complex operations stay on track.
The wide range of tools on offer includes a predictive dialer, a power dialer, and a range of marketing automation tools. Its whisper coaching also enhances management and monitors dropped calls.
CallHub
CallHub is an award-winning software for voice broadcasting, phone banking, and SMS broadcasts that are used in over 200 countries.
The tool can be smoothly integrated with a wide range of CRMs, which helps businesses seamlessly power up their sales activities without causing disruptive confusion. This tool is used in many different initiatives, including fundraising and political campaigns.
This product always improves and brings new features together, which helps enterprise-level businesses benefit from new technology and sales techniques. Signing up for the tool and getting a taste of it is free.
Five9
Five9 is the leading software for cloud call centers that over 2000 clients use. It accelerates their sales and empowers their customer service.
The world’s leading enterprises use this tool. They now rely on it because it can help create a personalized customer experience. Five9 also offers an environment that’s agile, scalable, and innovative.
It’s also easy to integrate the tool with many other popular options, giving businesses the power to use it without disrupting their day-to-day activities.
ChaseData
ChaseData is an affordable, powerful, and easy-to-use software for inbound and outbound call centers. It’s used by sales and telemarketing teams worldwide, which helps them improve business outcomes.
ChaseData understands that a company’s call center is a vital touchstone for the client experience. This software helps make those experiences fast, efficient, and personalized.
Sophisticated reporting also helps sales and marketing departments make data-backed decisions that boost business outcomes. This same focus on reporting can also help boost agents’ productivity and maximize sales.
Sales Sling
Sales Sling provides cloud-based auto-dialers and leads management software that helps sales teams convert more leads to sales. This tool aims at becoming the primary sales platform for entire companies.
Sales managers appreciate this tool for a variety of reasons. First, the tool offers daily stats to make sure that sales activities are based on quantifiable data. A web phone makes it simple for reps to perform outbound calls and receive inbound ones.
This tool also ranks agents while determining the inbound capability of each one. This feature drives transparency and accountability, which inspires the team to reach new heights of productivity and attainment.
CallFire
CallFire offers text and calling solutions to businesses that help them reach more customers. To date, the platform has delivered over 4 billion messages, which continues to grow daily.
The tool has a few benefits for customers. First, it helps drive deeper engagement and helps sales professionals develop lasting customer relationships. It also helps sales professionals save valuable time by driving efficiency, which helps them contact more prospects and revenue.
A range of dialer tools are included within the product, so sales managers should be sure to thoroughly investigate the tool and determine whether it’s right for them.
Ozonetel
Ozonetel, a unified, full-stack CX platform, serves as an excellent sales dialer tool to enhance outbound services and drive sales efficiency. Ozonetel’s powerful auto dialers can double your sales teams’ productivity, minimize lead response times, and be customized to fit your specific business needs.
The key features include personalized campaigns that utilize SMS, voice bots, and WhatsApp, along with the convenience of auto dialers. They also provide automated reminders and callbacks, as well as call recording and tracking. The pros of this system are its seamless integration capabilities, live monitoring and reporting functions, effective lead management, and omnichannel support. However, there are some drawbacks to consider, such as minor software issues, occasional call logouts, potentially complex customization processes, and network issues that might arise.
Cloudtalk
CloudTalk is a cloud-based call center and business phone system built to let you maximize your customer support efforts across all channels.
There are 160+ supported countries, with advanced features to start optimizing your workflows with advanced features including IVR, click-to-call, power dialers, and more.
CloudTalk also supports 35+ other powerful integrations for helpdesk, e-commerce, and CRM systems, including HubSpot and Zendesk.
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it’s used in sales for outbound calls and in customer service for inbound calls.
Sales Dialer Tools: Conclusion
A quality dialer can help take your sales initiatives to the next level. Therefore, it’s important to take your time assessing the various tools out there to make a prudent choice. We’re sure that the right tool will help you achieve the sales results you dream of.
